Cloud Rental Manager

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A Team That Understands Property Management from Both Sides

This step-by-step guide walks you through the complete process of adding a new property in Cloud Rental Manager.

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A Team That Understands Property Management from Both Sides
Purpose-Built to Cut Complexity for Property Managers

Purpose-Built to Cut Complexity for Property Managers

If you’re juggling rent collection, maintenance requests, inspections, and owner reporting across a mess of spreadsheets and logins, you’re exactly who we built this for. Cloud Rental Manager brings everything into one simple, cloud-based platform so your team, residents, and owners stay in sync, from first application to final move-out.
Backed by Host Merchant Services, a U.S.-based payment technology company, we combine real-world property operations experience with deep payments expertise to remove friction from your day-to-day work.
Backed by Payments Leader

Backed by Payments Leader

Cloud Rental Manager is developed and powered by Host Merchant Services, a U.S.-based payments provider recognized on the Inc. 5000 list and trusted by businesses nationwide.
No Monthly Software Fees

No Monthly Software Fees

When you process rent through Host Merchant Services, you get core Cloud Rental Manager access with no monthly software subscription fees, so more of your budget goes into your properties.
Secure, PCI-Compliant Payments

Secure, PCI-Compliant Payments

Rent payments are processed through PCI-DSS compliant infrastructure with bank-grade encryption, protecting sensitive tenant and owner data end-to-end with rigorous security safeguards.
Built for Real Portfolios

Built for Real Portfolios

Whether you oversee residential units, community associations, mixed-use buildings, student housing, or affordable housing, Cloud Rental Manager adapts to your portfolio and scales as you grow with unmatched operational efficiency.
A Platform Created After Seeing the Gaps Firsthand

A Platform Created After Seeing the Gaps Firsthand

We were tired of clunky, expensive property software too. Cloud Rental Manager grew out of a simple frustration – property managers and landlords were paying a premium for software that still made everyday tasks harder than they needed to be.

Our CEO, Lou Honick, spent years building payment technology and also investing in real estate. That meant he saw both sides of the problem: fragmented property tools on one side and rigid payment systems on the other. Existing platforms came with long contracts, layered fees, and awkward workflows. So the team at Host Merchant Services set out to build something different:

  • A modern property management platform that’s actually intuitive
  • Integrated payments that automatically handle all tasks behind the scenes efficiently
  • Pricing that removes monthly software overhead instead of adding to it

Everything You Need to Run Rentals Efficiently, Built Right In

Get Rent Paid On Time (and Recorded Automatically)

Generate rent charges, send reminders, and let residents pay by card, ACH, or debit. Payments are processed securely through Host Merchant Services and automatically logged against each tenant and unit, so your ledger is always up to date.

Standardize Leasing and Documentation

Build and reuse lease templates, capture e-signatures, and store all leases, addenda, IDs, and insurance documents in one digital vault. Receive notifications for renewals, expirations, and compliance deadlines before they become emergencies.

Bring Order to Maintenance & Inspections

Tenants and staff can submit maintenance tickets with photos and details. Track status from “reported” to “completed,” and use structured property check evaluations for move-ins, move-outs, and periodic inspections, creating a defensible history for every property.

See the Full Financial Picture at a Glance

Track income and expenses by property, owner, or portfolio. Monitor occupancy and vacancy trends, cash flow, and collection rates through dashboards and reports you can export or share with owners in a few clicks.

Control Who Can See and Do What

Define roles and permissions for leasing agents, maintenance coordinators, bookkeepers, owners, and more, so everyone has the access they need and sensitive financial information remains protected.

Run Your Business from Anywhere

Cloud Rental Manager is cloud-based with web access and a mobile app, so you can approve applications, review payments, or check work orders from the office, a site visit, or on the go.

Designed for the Full Range of Property Operations

No two portfolios look the same, and your software shouldn’t assume they do. Cloud Rental Manager is used by:

Property Management Companies

Managing mixed portfolios of single-family homes, multifamily communities, and small commercial space in one system, while keeping each owner’s financials clean and separate. 
Property Management Companies

Independent Landlords & Investors

Moving beyond spreadsheets to automate rent reminders, track maintenance, and keep a clear record of payments and expenses across a growing set of doors.
Community Associations & HOAs

Community Associations & HOAs

Centralizing communication, dues collection, violations, documents, and board governance in a digital hub for residents and board members.
Affordable Housing & Regulated Portfolios

Affordable Housing & Regulated Portfolios

Managing documentation, inspections, and communications at the level of organization needed for strict compliance and reporting.

Student & College Housing

Handling high-volume, seasonal turnover with structured maintenance, inspections, and communication tools that keep residents and staff on the same page.

Senior & Assisted Living Communities

Coordinating resident services, maintenance requests, compliance tasks, and family communications a streamlined system that well-organized operations.
Senior & Assisted Living Communities

How We’re Different

Payments-Driven & Fee-Free

Most property platforms bolt on payments, but we started as a payments company—Host Merchant Services—and built the entire system around secure, low-friction rent processing.

Expert and Reliable Support

Onboarding and ongoing support come from specialists who understand both software and property operations, ensuring real workflow-based solutions instead of scripted responses.

Intuitive, Streamlined Workflows

The platform features intuitive navigation, clear dashboards, and workflow design that mirrors how property teams already operate, enabling fast, confident adoption by staff.

Scales With Growth and Ease

Easily add new properties, owners, and team members as your portfolio expands. Because everything lives in a unified system, you never need to rip and replace tools during growth.

The Standards We Hold Ourselves To

We want Cloud Rental Manager to feel like a long-term partner, not just another tool you’re stuck with.

Clarity Over Complexity

From pricing to features, we aim to keep things transparent. No surprise add-ons, no forced upgrades, and no long-term software contracts.

Security by Default

We protect your data with encryption, secure infrastructure, and PCI-compliant payment processing, so sensitive financial and resident information stays protected.

Partnership, Not Just Software

We listen to feedback from property managers, landlords, and association boards to shape our roadmap. Many of our features, such as property check evaluations and owner reporting, originated from real customer.

Continuous Improvement

As regulations, tenant expectations, and technology change, we update Cloud Rental Manager, so you’re not stuck with yesterday’s workflows in tomorrow’s market.

The Standards We Hold Ourselves To
The Team Behind the Platform

The Team Behind the Platform

Cloud Rental Manager is built and supported by the team at Host Merchant Services, headquartered in Newark, Delaware. The same group that has helped thousands of businesses streamline payments now brings that expertise to rental and property operations.

Our product, engineering, and support teams blend backgrounds in payment processing, software, and hands-on property management. That mix keeps us grounded: we’re not building features for the sake of buzzwords, we’re building what helps you collect rent, manage risk, and keep residents happy.

Let’s Make Property Management Simpler!

If you’re ready to leave behind spreadsheets, manual reminders, and disconnected tools, we’d love to show you what Cloud Rental Manager can do for your portfolio.

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