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Cloud Rental Manager

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Affordable Housing Property Management Made Simple

Designed for compliance, clarity, and consistent support for residents and staff.
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Affordable Housing Property Management Made Simple

Free Platform — Full Feature Set

Built for Affordable Housing & Subsidized Programs

Payment Processing Powered by Host Merchant Services

Cloud-Based & Mobile-Ready for Field Staff

Compliance-Friendly Inspections & Documentation

See Exactly Where Every Dollar Goes

In conventional property management, “rent is paid” can be the end of the story. In affordable housing, that’s where the questions start:
Which part is the tenant shares? Which part is assistance? How much goes to utilities? Did credits apply correctly? Did we handle arrears and current charges in the right order?
Cloud Rental Manager is designed with that reality in mind. Instead of treating each payment as a single blob of money, it lets you define your categories—rent, utilities, program credits, other eligible costs—and automatically allocates each payment accordingly. You see the breakdown at the unit and household level, in plain language, every time.
No more guessing at month-end. No more manual re-entry. No more “I thought that part went to utilities.”
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Collect Rent on the Go with Mobile Convenience

Affordable housing teams also work in the field, visiting properties, and meeting residents in person. Cloud Rental Manager ensures seamless payment of rent, even when you are away from the office. Managers can check balances, create payment transactions, send notifications, as well as monitor overdue amounts using any smartphone.
This flexibility ensures that rental payment processes remain consistent, organized, and efficient, ensuring that you don’t miss out on revenue, reduce follow ups, and maintain steady revenue flow while staying accessible to your community.
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Collect Rent on the Go with Mobile Convenience

Payment Processing Powered by Host Merchant Services

Cloud Rental Manager doesn’t try to reinvent payment rails. Instead, it partners with Host Merchant Services, a full-service US payment processor that provides credit card and electronic payment processing for businesses across many industries.
What that means for you:
  • You can accept card and electronic payments (including ACH) in a way that’s built for recurring, program-sensitive environments.
  • You’re working with a provider known for transparent, education-focused pricing and strong customer support, not a faceless, ticket-only gateway.
  • You don’t need to bolt on a separate processor or portal; payments and records stay connected to the same residents, units, and reports you manage daily.
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File Compliant Inspections Directly from the Field

Compliance is critical in affordable housing, and Cloud Rental Manager helps you stay aligned with regulations effortlessly. Managers can perform inspections on-site using a mobile device, complete required checklists, upload photos or notes, and file reports instantly.
There’s no need to return to the office to enter data; everything syncs in real time. This ensures inspections are completed accurately, documented properly, and submitted on time, strengthening both compliance and operational efficiency.
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File Compliant Inspections Directly from the Field
Built-In Accountability

A Paper Trail That Writes Itself

When a program administrator, auditor, or attorney asks what happened, “we think” is not an answer. Cloud Rental Manager records the answer as work happens, without anyone maintaining a separate log.

Communication You Can Prove

Every notice, reminder, and letter the platform emails is logged with delivery status and open tracking. Bounced or complained addresses are flagged so a resident who genuinely is not receiving mail gets a different channel, not another unread email.

Delivery status Open tracking Bounce and complaint flags

Records With History, Not Just Current State

Renter's insurance policies carry a full audit trail — what changed, when, and from what value to what value — with the policy documents attached to the record. The same discipline applies across inspections, work orders, and payment ledgers.

Before-and-after values Date and time history Attached documents

Access That Matches Responsibility

Staff roles control who can view financials, edit household records, or handle payments, and Two-Factor Authentication protects every login. Program-sensitive data is visible to exactly the people whose job requires it.

Role-based permissions Two-Factor Authentication Server-enforced access

Track Every Maintenance Request with Total Transparency

Maintenance plays a major role in resident satisfaction, especially in affordable housing communities. Cloud Rental Manager keeps every maintenance task organized; from the moment a request is submitted until the job is completed.

Managers can assign work orders, communicate with service providers, update tenants, and track progress step-by-step. This clear and accountable process results in faster repairs, fewer repeat issues, and a consistently safe, well-maintained living environment.

With Cloud Rental Manager, all of this can be solved in three easy steps:

Beginning

Beginning

A resident submits a request (online or via staff), with photos and details.
Middle

Middle

Your team triages the issue, assigns a work order, and coordinates with vendors. Everyone can see who’s responsible and by when.
End

End

The vendor marks the job complete, you verify, and the resident sees that the work has been closed out.

What’s different is that the story stays visible:

  • No “mystery tickets” that vanish.
  • No residents asking the same question three times.
  • No managers wondering what happened to that boiler or that leak.
Over time you build a maintenance history for each property, which informs future planning, budgets, and capital work.
Funding-Ready Reporting

Reports Your Funding Agencies Do Not Send Back

Occupancy, payment activity, outstanding balances, delinquencies, insurance status, and inspection history — each is available as a standing report instead of a spreadsheet your team has to rebuild by hand.

Every report exports to PDF, Excel, or CSV in a format ready for review, reconciliation, and submission.

Occupancy and Delinquency

Track occupied units, vacancies, outstanding balances, and delinquent accounts in one view.

Payments and Balances

Review payment activity, open charges, and resident balances with clear ledger detail.

Insurance and Inspections

Report on insurance status, policy expiration, inspection activity, and compliance history.

Export formats
PDF Excel CSV
Daily Reporting Controls

Numbers That Reconcile Before They Leave the Platform

The daily payment report follows a configurable settlement cutoff, so reported receipts match actual bank deposits rather than approximately matching them.

Settlement Cutoff Configurable by deposit schedule
Bank Deposits Matched to reported receipts
QuickBooks Sync One ledger for operations and accounting

If your organization keeps its accounting in QuickBooks, the platform syncs directly, so the ledger you report from is the ledger you operate from.

Funding Report Current Portfolio Summary
Occupancy 94.2%
Outstanding $18,420
Inspections 38 Complete

Frequently Asked Questions

Can I show exactly how a tenant share versus subsidy was applied over the last six months?

Yes. Because allocations are structured and automatic, you can drill down into any household, see every payment, and how each dollar was split.

Each inspection lives with the unit record, alongside photos and any related maintenance tickets. You never need to reconstruct the story from memory.

Timestamps on requests, assignments, and completions create a trail that demonstrates responsiveness and process.

No. The system is designed for staff who know residents and properties deeply, not for people who love software. The tools are straightforward; the complexity lives behind the scenes.

Yes. Roles and permissions are set per staff member and enforced at the server — a maintenance coordinator can run work orders all day without ever seeing a household ledger. Combined with Two-Factor Authentication on every account, access to program-sensitive data stays limited to the people responsible for it.

Built to Support the Unique Needs of Affordable Housing

Cloud Rental Manager delivers a reliable, easy-to-use system for teams managing subsidized units, income-restricted housing, senior communities, or multi-program properties.

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Give Your Team the Tools to Manage Affordable Housing with Confidence.

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